Privacy Policy

Privacy Policy for Fuze Fulfilment

Last updated: 11/2/26

1. Who We Are

We are Fuze Ltd, T/A Fuze Fulfilment, the data controller responsible for the personal data collected through this website.
You can contact us at:
Email:  help@fuzefulfilment.co.uk
Address: Fuze Fulfilment, Unit 39, Mochdre Ind Estate, Newtown, SY16 4LE

2. What Personal Data We Collect

We may collect the following categories of personal data:

  • Name, email address and contact details (e.g., when you submit a form)
  • Browsing information such as IP address, device settings, and cookies
  • Any information you provide voluntarily (e.g., through enquiries or orders)

3. How We Collect Personal Data

  • Directly from you via contact forms, sign-ups, enquiries or providing services
  • Automatically via cookies, analytics tools and similar technologies

4. Why We Use Your Data (Purposes & Lawful Bases)

We process your data for:

  • Responding to enquiries (legitimate interests)
  • Providing services or fulfilling orders (contract)
  • Improving website functionality and analytics (legitimate interests / consent where required)
  • Marketing communications (consent)

5. Cookies and Tracking Technologies

We use cookies to improve site performance and understand how visitors use our website.

  • Strictly necessary cookies may be used without consent under updated DUAA rules.
  • Analytics or advertising cookies require consent where they track users across sites.

6. Sharing Your Personal Data

We may share your data with:

  • Service providers (e.g., hosting, email, analytics)
  • Payment processors
  • Professional advisers (legal, financial, etc.)

All third parties must follow strict confidentiality and data protection requirements.

7. International Data Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, in line with UK GDPR and DUAA‑updated transfer rules.

8. Data Retention

We keep your personal data only for as long as necessary for the purposes for which it was collected, in accordance with our internal retention schedules.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to processing
  • Request data portability
  • Be informed of any data breach affecting your rights

We will respond to all rights requests in accordance with UK GDPR.

10. Security Measures

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse.

11. Children's Data (If Applicable)

We do not knowingly collect data from children under 13. If you believe data has been collected unintentionally, please contact us immediately.

12. Marketing Communications

We only send marketing emails or SMS where you have given consent, and you may withdraw that consent at any time.

13. Changes to This Policy

We may update this Privacy Policy to reflect legal changes such as DUAA 2025 reforms or updated ICO guidance. Any updates will be posted on this page.

We are proud to hold a 5 out of 5 hygiene rating from the Food Standards Agency, reflecting our commitment to the highest standards of cleanliness and food safety.